Account Executive Major Accounts

At Blue Cross and Blue Shield of Nebraska, we are a mission-driven organization dedicated to championing the health and well-being of our members and the communities we serve.

Our team is the power behind that promise. And, as the industry rapidly evolves and we seek ways to optimize business processes and customer experiences, thereâ??s no greater time for forward-thinking professionals like you to join us in delivering on it! As a member of Team Blue, youâ??ll find purpose, opportunities and the support you need to build a meaningful career and make a powerful impact in our community.

Applicants for this role must live in the state of Nebraska.

This role is responsible for the retention, profitability, and growth of existing business within the BCBSNE customer base via review of services, capabilities, technologies, and new products. This position will be integrated into one company account management team that will partner with external clients to provide mutually beneficial solutions to their business challenges by selling and promoting products and services.

What you'll do:

• Responsible for retention, profitability, and growth of existing business within BCBSNE customer base via review of services, capabilities, technologies, and new products (e.g. provide education on products/programs, discuss, and promote integrated solutions, connect via regular external meetings, etc.).
• Act as a partner and manage relationships at senior level with clients, consultants, and brokers/producers by creating valued business partnership, demonstrating business acumen, and cultivating an active professional network.
• Sell and promote any of our preferred stop-loss solutions/partners and quote and promote optional programs and ancillary offerings.
• Provide analysis and deliver data for group discussions/reviews which may include snapshot, quarterly, or annual reports to support external business partners.
• Conduct routine service calls and function as a primary group contact for strategic planning and consultation. Support customers during the implementation of contracts, renewal of contracts, and throughout the relationship.
• As needed, advocate for escalated resolutions if service issues arise, and take responsibility for customer satisfaction and loyalty.
• Seek to understand key elements of a clientâ??s business environment to help them solve unique business challenges and maintain ongoing plan/strategies.
• Participate in internal â??one account management teamâ? activities, which may include meetings, health fairs, lunches, or happy hours to support clients as a cohesive department.

To be considered for this position, you must have:

• Bachelorâ??s degree in a related field and two (2) yearsâ?? experience in sales, customer service or account management.
• Current State of Nebraska Department of Insurance license in life and health, or willing to obtain within 90 days of hire date.
• Related industry experience

An equivalent combination of education and experience may be substituted for this requirement. The ability to meet or exceed the attendance and timeliness requirements of their departments.

The ability to work well in a team environment and be capable of building and maintaining positive relationships with other staff, departments, and customers.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

The strongest candidates will also possess:

• CEBS, PHR, RHU, REBC and other benefit designations helpful, but not required.

Learn more about what makes BCBSNE such an exceptional place to work by visiting NebraskaBlue.com/Careers.

We strongly believe that diversity of experience, perspective and background will lead to a better workplace for our employees and a better product for our customers and members.