Specialty Program Operations Supervisor

GENERAL REQUISITION INFORMATION

EEO Statement:	UNMC is an Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.
Location	Omaha, NE
Requisition Number:	Staff_14111
Department	MMI Patient Information Office 50000688
Business Unit	Munroe-Meyer Institute
Reg-Temp	Full-Time Regular
Work Schedule	Monday - Friday, 8:00AM - 5:00PM; Hours May Vary
Remote/Telecommuting	No remote/telecommuting opportunity
Position Summary	Manage the Intake/Schedulers and assists with overseeing the specialty service billing operations within to ensure the maximization of departmental and Institute clinical service revenue.
Position Details	Additional Information
Posting Category	Operations
Working Title	Specialty Program Operations Supervisor
Job Title	Admin Bus Op Specialist
Salary Grade	AB22S
Appointment Type	B1 - REG MGR PROF SALARY
Salary Range	$57,900 - $86,900/annual
Job Requisition Begin Date	07/29/2025
Application Review Date	08/04/2025
Review Date Information:	Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.

Required and Preferred Qualifications

Required Education:	Bachelor's degree
If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)	Business Administration, Health Information Management, or related health field.
Required Experience	2 years
If any experience is required, please specify what kind of experience:	Customer service experience
Required License	No
If yes, what is the required licensure/certification?
Required Computer Applications:	Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
Required Other Computer Applications:	Microsoft Office
Required Additional Knowledge, Skills and Abilities:	1. Knowledge of scheduling health care services. Ability to utilize clinical scheduling software. 2. Demonstrated organizational skills with the ability to work independently and to prioritize workload and set deadlines. 3. Strong communication skills necessary. Must be able to interface in a professional manner with individuals at all levels. 4. Strong customer focus skills essential. Ability to communicate with people in a supportive capacity, and must be able to identify & triage health care needs. 5. Knowledge of Medicare, Medicaid and Third Party Insurance billing protocols and preauthorization guidelines. 6. Familiarity with medical billing such as CPT, HCPCS, ICD10 coding. Ability to handle confidential matters discreetly.
Preferred Education:	Master's degree
If any degree/training is preferred, please specify the type:
Preferred Experience:	Insurance authorization and billing experience.
Preferred License:	No
If yes, what is the preferred licensure/certification?:
Preferred Computer Applications:	Not Applicable
Preferred Other Computer Applications:	EPIC One Chart
Preferred Additional Knowledge, Skills and Abilities:	1. Preferred experience working with people with intellectual and developmental disabilities and interdisciplinary care teams.
Email to a Friend	https://unmc.peopleadmin.com/postings/93681

Requisition Specific Questions

Required fields are indicated with an asterisk (*).

* Do you have a Bachelor's degree in Business Administration, Health Information Management, or related health field?
- Yes
- No
* Do you have a minimum of two years customer service experience?
- Yes
- No
* If you do have a minimum of two years customer service experience, please elaborate (If No, indicate NA).
(Open Ended Question)
* Are you proficient in Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook?
- Yes
- No
* How did you hear about this position?
- Careerlink
- Employee Referral
- HERC
- Indeed
- Job Fair
- Lincoln Journal Star
- Linkedin
- Omaha World Herald
- UNMC Job Site
- Facebook
- NEWorks
- Handshake
- Other
* If Other, please specify the source. Otherwise, indicate NA.
(Open Ended Question)
* Within the past 6 months, have you been affected by a reduction in force or grant funding expiration with the University of Nebraska Medical Center?
- Yes
- No